N2 People Skills

Tuesday, October 5, 2010

How ready is your Super Yacht Crew - Performance and input factors.

Is the interpersonal atmosphere aboard your Super Yacht conducive to a good working and living relationship ? If not there may be concern when the function of communication (that is at the heart of management) comes along.

Super Yacht crew's interpersonal atmosphere can be like cholesterol, there is good and bad cholesterol, neither can be seen without investigation, all can seem fine but underneath be quietly, slowly building until you have a clogged artery and you end up in the emergency room. In the case aboard with interpersonal atmosphere, it can all seem fine until it builds to a scenario that results in a situation. One that you or your crew may not be ready to deal with, have the people skills to deal with, or the time to deal with it. Worse case is that it creates a situation that causes over 80%  of accidents and incidents at sea, Human Error!

Standard Operating Procedures (SOP) are great when they are there to be read, learned and referred to. But when emotion is a cause of a clog, anger, annoyance, jealousy, insecurity, to name a few, SOP's can go out the window with good communication right behind them.

Monday, October 4, 2010

Another sad event in the Yachting world is it time for Yacht Crew Resource Management ?

Another sad event in the Yachting world as a crew member goes missing off Monte Carlo.William Black  (missing) With what looks like 2 Yacht crew deaths this Summer in the Med and one crew member getting his hands  crushed (these are  accidents reported)! Has this Summer just been a bad and unfortunate turn of events, or is it time to look at the industry and professional crew on Yachts, the system it's parts, function and behavior purpose ? Yachts their crews, owners, management companies and brokers.
Photo credit Marco Ravanello