N2 People Skills

Friday, October 15, 2010

Scottish SuperYacht crusing

Weather (mistake and pun intended) it is a popular hangout or not in the Superyacht circuit,  it most certainly is a beautiful one. I can not imagine a better place to spend a Summer, in what one would assume is one of the quieter places to hang while on your yacht, Scotland.  I wonder if they went back this year ?

This is when your crew may really be put to the test as to whether (correct spelling) they can get along with each other, keep on top of things and provide that top service. Not the place you would want to be looking for a new Stew, Deckhand or Engineer. While Le Grand Bleu  is not looking too ready to attend an evening anchored of Cannes, St Tropez or Monaco, if Mr Shvidler was indeed aboard, it is great to see an owner going out and exploring more of the world than the standard circuits.

I would think an interesting Charter location for a summer.

Wednesday, October 13, 2010

Super Yacht Captain and Chiefs go at it!

Heated discussion re Chiefs on the Super Yachts vs merchant and then some. Is this a poor example of what it going on under the Owners nose, or a good example of a need for crew resource management.

The posts here  http://www.littleurl.net/9cfc  (you don't have to read all of them to get the gist), show a mixed bag of feelings and a lot of fixed mindsets. It gets one wondering, if this is going on, be it only in a small way on a few Yachts, is it not a good topic to talk about ? As crew turnover is relatively high, sooner or later some of this fixed mindset will get aboard bringing error with it. As Crew Resource Management is about people skills:
Situation Awareness.
Decision-Making.
Leadership.
Communication.
Assertiveness.
Adaptability.
Flexibility.
Event,mission analysis.
And Yacht owners rely on their Captain and Management company to keep their lives and investment safe, poor people skills can let human factor creep in and human error can quickly become front and center.

In his paper 'A Mixed Crew Complement' Jan Horck (http://hdl.handle.net/2043/5962) says "Maritime literature and maritime casualty investigation reports more and more findings that human relations on a ship, before an accident, were not as they should be according to good seamanship or/and social relationships. Bad relationships have often been the result of bad communication, followed by misunderstandings rooted in lack of cultural awareness."

Awareness is paramount in good management, leadership and communication. Are these people skills being taught enough as Yacht size and so crew size grow ?

Tuesday, October 12, 2010

Super Yacht Crew -Undstanding the basics

Do you have all the bases covered ? Do you understand your preferred working styles and cognitive functions, and those of your fellow crew?
Experiencing
Recalling
Brainstorming
Visioning
Systematizing
Analyzing
Harmonizing
Valuing
Do you know your strengths and stretches, and those of the other members of your crew?

If you understand these cognitive processes and know which functions are easier to access for you and others, then you are a long way ahead of those that have never put a thought to what different approaches a team may have, and how this may effect the outcome of any given situation.